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Data Protection Policy

Last updated: April 13, 2026

1. Our Commitment

PCDL (Pastor Choolwe Digital Library) is committed to ensuring that your data is protected in accordance with applicable data protection laws and best practices. This policy outlines how we capture, store, process, and protect your personal data.

2. Data Controller

Pastor Choolwe Ministries is the data controller responsible for your personal data collected through PCDL. For any data protection inquiries, contact us at info@pastorchoolwe.org.

3. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you create an account or subscribe to our services
  • Contract: To fulfill our obligations when you purchase content
  • Legitimate Interest: To improve our services and ensure security
  • Legal Obligation: To comply with applicable laws

4. Data We Capture

Registration Data

  • Full name
  • Email address
  • Password (encrypted)

Transaction Data

  • Purchase history
  • Payment method (partial, for verification only)
  • Billing information

Usage Data

  • Content accessed and listening history
  • Device and browser information
  • Access times and duration

5. Data Protection Measures

Technical Measures

  • SSL/TLS encryption for all data transmission
  • Secure password hashing using industry-standard algorithms
  • Regular security updates and patches
  • Firewall protection and intrusion detection
  • Regular backups with encryption

Organizational Measures

  • Access controls limiting who can view personal data
  • Staff training on data protection
  • Data protection impact assessments
  • Incident response procedures

6. Data Storage

Your data is stored on secure servers. We use reputable cloud service providers that comply with international data protection standards.

7. Data Retention

We retain your data for:

  • Account data: Duration of your account plus 30 days after deletion
  • Transaction records: 7 years (legal requirement)
  • Usage logs: 12 months
  • Marketing preferences: Until you withdraw consent

8. Your Data Rights

You have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain processing activities
  • Right to Withdraw Consent: Withdraw consent at any time

9. Exercising Your Rights

To exercise any of your data rights:

  • Email us at info@pastorchoolwe.org
  • Use the "Remove Account" feature in your profile settings
  • Contact us through our website

We will respond to your request within 30 days.

10. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:

  • Notify affected users within 72 hours
  • Provide information about the nature of the breach
  • Describe measures taken to address the breach
  • Provide recommendations to protect yourself

11. International Data Transfers

If your data is transferred outside your country, we ensure appropriate safeguards are in place, including standard contractual clauses and data protection agreements.

12. Updates to This Policy

We may update this Data Protection Policy periodically. Significant changes will be communicated via email or through our platform.

13. Contact Information

For data protection inquiries or to exercise your rights:

  • Email: info@pastorchoolwe.org
  • Subject line: "Data Protection Request"